The Systems Operation and Monitoring service exists in each DataCenter, so that they can support the various needs of companies, either through the monitoring of the various systems, or with the individual Operation of each system on the various platforms.
Our services obey a high rigor in their execution with a scrupulous compliance with all procedures and regulations existing in the client. This rigor is measured through the fulfillment of a set of Service Levels.
Key success factors:
- The practical demonstration that the service is supported by a specialized professional;
- That the agreed Service Levels are met on an ongoing basis;
- That the process control points are met; and
- The proactive contribution to increasing productivity.
